Enterprise development, service oriented; Quality service, integrity - oriented
Development, innovation, based on market demand; High quality, high efficiency, dedicated service for users
1. Understand the customer's purchase needs and negotiate with the customer to provide the product, and conduct pre-implementation tests;
2. For the above test, confirm the feasibility of the actual process of the equipment;
3. Measure the data of the equipment and provide customer reference by electronic file or video to evaluate the process effect of the equipment;
4. Combine the test and data, conduct reasonable quotation and evaluate the delivery time of the equipment;
5. Provide customers with product performance, features, and design drawings, etc., evaluate equipment and sign contracts for subsequent production and delivery.
Technical support orders are given to the factory (remarks of specific processes and data), and the factory arranges production
Technical support keeps track of production schedules and ensures on-time delivery
Product production, factory self-test
Technical support inspection
24 hours aging test (acceptable when the customer is convenient)
Products can be arranged to send
1. Free technical training: The customer has fixed technical personnel and provides free technical training;
2. Regular return visits: Regularly returning to the customer to cooperate with the maintenance and maintenance of the equipment that has been delivered;
3. rapid response: the technician keeps the phone on for 24 hours, receives the repair call, and provides a solution within 30 minutes;
4. free service: during the warranty period, free software upgrades, 2 free maintenance opportunities each year. (In addition to the warranty period, damaged parts are charged for repairs at cost.)
